--- title: How to join a Video Consultation description: There are 3 ways to access a Video Consultation:    On the left of your screen, under Your Video Consultations of today, you can view a list of your appointments for the day. Next to it you can find t --- [Skip to content](https://pro.doctoranytime.doctor/en/knowledge/how-to-join-a-video-consultation#main-content) - [English](https://pro.doctoranytime.doctor/en/knowledge/how-to-join-a-video-consultation) - [Español](https://pro.doctoranytime.doctor/es/knowledge/cómo-unirse-a-una-videoconsulta) - [Français](https://pro.doctoranytime.doctor/fr/knowledge/comment-accéder-à-une-vidéo-consultation) - [Nederlands](https://pro.doctoranytime.doctor/nl/knowledge/hoe-start-ik-een-videoconsultatie) English Show submenu for translations [Customer portal](https://pro.doctoranytime.doctor/customerportal?hsLang=en) ![Type=Default (2)](https://pro.doctoranytime.doctor/hs-fs/hubfs/Type=Default%20(2).png?width=200&height=69&name=Type=Default%20(2).png) Open main navigation Close main navigation - - [English](https://pro.doctoranytime.doctor/en/knowledge/how-to-join-a-video-consultation) - [Español](https://pro.doctoranytime.doctor/es/knowledge/cómo-unirse-a-una-videoconsulta) - [Français](https://pro.doctoranytime.doctor/fr/knowledge/comment-accéder-à-une-vidéo-consultation) - [Nederlands](https://pro.doctoranytime.doctor/nl/knowledge/hoe-start-ik-een-videoconsultatie) English Show submenu for translations - [Customer portal](https://pro.doctoranytime.doctor/customerportal) WELCOME! How can we help you? - There are no suggestions because the search field is empty. 1. [doctoranytime Support Center](https://pro.doctoranytime.doctor/en/knowledge?hsLang=en) 2. [Video consultation](https://pro.doctoranytime.doctor/en/knowledge/video-consultation?hsLang=en) # How to join a Video Consultation There are 3 ways to access a Video Consultation:    1. From the appointment in your **Agenda**, by clicking on the **Start consultation** button. ![](https://lh4.googleusercontent.com/tbnGEundeNGxlB1X8fF30dHhiweVRlq0Ay2IYhpGK51d3b4ar_aaeLuOtXuYgdxftI9C_WOBePwHFC3Q6SNnerIprRqMXcZn3Sx_z2yPANYkj_U9gjBb-9PFZztNnhICmMB-78nV=s0) 2. From the **link** you’ll receive by email 10 minutes before its scheduled time. ![](https://lh3.googleusercontent.com/Sn3QYcEj8KZaPGVxwHISDL-AL5Zg6ywQyHr21BLY-jSePw7GMPCLkyxGjvgpDcNPx8tHPOGmSnvFUqvZBYNns7FSKmCaxwo4_r5GUM5OR6PboMKLwGZU0E-oMT8Rlp8VvaWaMz_p=s0) 3. From the **link** you’ll receive by sms 10 minutes before its scheduled time. ![](https://lh4.googleusercontent.com/Xgd0BqGk0Jja27xVvtB4tMGYDudkpjIOi-s-gBYCd94oBMYInrXu2Y5ZtLMKXejwW3kwVkphFYQGhf-dQxEuTXqVp1Frh7sCKLSC16GFLIQEBkIDUy5cECwj-bOyMgUI3M_IFlkJ=s0) 4. From all the above you’ll be redirected to the **Video consultation room**. On the left of your screen, under **Your Video Consultations of today**, you can view a list of your appointments for the day. Next to it you can find the **patient file** of the person you are currently conversing with, as well as their **previous appointments**.   Once you are ready for the appointment, you can click **Start consultation**. ![](https://lh5.googleusercontent.com/V4fgFukcSVfewGS-q_W2Pjlmm1m7GUB8vYQkBYphcCHXVa3eg267lRHdKeVUK0mh0JTC-Ted7xlw5QUsRXgCZmH-Mc3v3SOXUQMJPQ9tjkapEee-grn01lTC3XE72kYQuXX5jpot=s0)    5. ​​   You will be asked to **allow access** to your camera and microphone. Then you can verify that your **devices work** correctly.     6 .  Once in the **virtual waiting room** you will see different messages.![](https://lh6.googleusercontent.com/7cP2CjO6OtTbK_BIWenfq0aybhNeHVckegunZbiorOwEvKekT9mUOmQuNQ3_e5sRMqbfowQK-17DW61O-0aZ404HrqWx8zROL0xSj_dreXwdxDWTgpOMhwhrOm19buvejXFrok9Y=s0)        a. If the patient has not connected to the consultation the screen will display the following message: ![](https://lh3.googleusercontent.com/BcZcuos_vto5wOXKX-ZbxeFZKC8S71INRUNZ_bmnY0GE1DfiThQ2WfxUVMKrQALge9n7g6FlfeGY3RViWDMj9f26dDoIAa3FhH7fmZGUo_F6lC_zUEE6AX3vSmyN1eEuzFPTN017=s0)        b. Once the patient connects, you will be asked to let them in. Click on **START**. ![](https://lh6.googleusercontent.com/KySPv98teWQTdCQj6Pbf_gUZ4m2ST4XXINJMJGCDbfclX7c_6hMjXcWefpt-s9a7wZkPXE1Zhx29aEfZTV4Bi1omGPsuQZz6gUoJxh54rOwfVROxc-hE0PhLdcVkTckcu7mUtjfC=s0)        c.If there is a technical problem, the screen will display the following message. ![](https://lh5.googleusercontent.com/OalYQvUDKQ2AITm7sXdCTH7lzMb7Vchg4ZBTqcLL1x7VRBJEKV4QNPy1Lcr0YHkL6-YspGo5_MBr1Mm1PVizzWSxMjfvA9e7W1M2KiokcneAfHl0u2JQNQ2SkX72WcgMK8GgKufU=s0)        d.If the patient disconnects from the consultation, the screen will display the following message   ![](https://lh3.googleusercontent.com/h1almsHvI6q2AVLP153TSlhAXTLgX2CH-mhmdDoeWGyoguCRO7U8wQeJShjEyHY1Vr9xQymrysYpI2LDSwZhlQX_vlVHdPtdlMRFwyNfcHiNjV7Fg9w10cxPSjdcqiEFxPt6jYE_=s0)     7.   When you accept the patient, the video call starts and extra functionalities are activated. These are: - **Open full screen** -To exit the full screen, click ESC - **Share screen** - **Mute the microphone**   You can also **chat** with the patient during the call ![](https://lh4.googleusercontent.com/hcaTWGLz2zpgvcPkTkUXy5QCEG3dLjgy_OpvzHDsnF-ioUGV6FWxCk2LaVjhhteTAjLnecIfFiZ4AEhnVJlDoEmnBvcF1TEWerLK7u4EuF-3LYjDlMyB8mRVWV5gexGMgl3f2dkD=s0)       8.  If you want to end the consultation, you can click **Terminate consultation**.  ![](https://lh4.googleusercontent.com/x7BtOTvk9U92uGMBSTMh0AkoSQG_KkNfzKIPtARe2yi2WMI3kD2iU9jIw6hQeDdPzNgzGQVSpHyTAMALfkuq2fqBacKaXyTPlX9Cwg4YxvOEH5Mn9jOxo1GsSm_flWiGfeaeSz2l=s0)   9.   Finally, a **brief survey** will display for you to evaluate the video consultation. 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