---
title: Limit a new patient
description: Not taking any new patients? Block the online booking for new patients.  Only returning patients will be able to book appointments with you.
---

[Skip to content](https://pro.doctoranytime.doctor/en/knowledge/limit-a-new-patient#main-content)

- [English](https://pro.doctoranytime.doctor/en/knowledge/limit-a-new-patient)
- [Español](https://pro.doctoranytime.doctor/es/knowledge/restringir-nuevos-pacientes)
- [Français](https://pro.doctoranytime.doctor/fr/knowledge/limiter-un-nouveau-patient)
- [Nederlands](https://pro.doctoranytime.doctor/nl/knowledge/nieuwe-patienten-weigeren)

English

Show submenu for translations

[Customer portal](https://pro.doctoranytime.doctor/customerportal?hsLang=en)

![Type=Default (2)](https://pro.doctoranytime.doctor/hs-fs/hubfs/Type=Default%20(2).png?width=200&height=69&name=Type=Default%20(2).png)

Open main navigation

Close main navigation

- - [English](https://pro.doctoranytime.doctor/en/knowledge/limit-a-new-patient)
    - [Español](https://pro.doctoranytime.doctor/es/knowledge/restringir-nuevos-pacientes)
    - [Français](https://pro.doctoranytime.doctor/fr/knowledge/limiter-un-nouveau-patient)
    - [Nederlands](https://pro.doctoranytime.doctor/nl/knowledge/nieuwe-patienten-weigeren)

  English
  
  Show submenu for translations
- [Customer portal](https://pro.doctoranytime.doctor/customerportal)

 WELCOME! How can we help you?

- There are no suggestions because the search field is empty.

1. [doctoranytime Support Center](https://pro.doctoranytime.doctor/en/knowledge?hsLang=en)
2. [My Patients](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en)
3. [Patient restrictions](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en#patient-restrictions)

# Limit a new patient

## Not taking any new patients? Block the online booking for new patients. Only returning patients will be able to book appointments with you.

If you no longer wish to accept new patients, opt for the option to block them from booking appointments with you. 

To do this you need to: 

1. Go to the **User Menu**
2. Go to **Settings **

![](https://lh3.googleusercontent.com/VvL63fD75bOBfO_gUGUjQ0lcmi9Kkqipmm9ulsK6VnLocqUgQllyIK9m-lvkpL57hI2j6UABk7fmYkKJENvAnYOhuBiN6Hxjfdk2PiKhrJf2pOHtrReNWGN1_khvAj8kk0hzTE4X)

   3. Click on **Settings** and then **Security**. 

   4. Check the box for the option: **Allow appointments only from existing patients**. Now only patients already registered in your database will be able to book appointments online. 

![](https://lh5.googleusercontent.com/j9zIKFMxMPpZkMwQz2dTKsOLnwh1gtvL9k2B2UvkZSqqzPbBZZz6nnaSr9X-1_YdACgKqPz_vMo3roE84ZByr8DNJqq_TQ1EFOyPodLp2o22i-TWPqErv28EZ1VdAtvIG_5g9Fne)

**Note:** New patients will be shown the following message: *This doctor is not accepting new patients. If you are not an existing patient, the doctor will not be able to see you.* This will prevent them from booking with you. 

- [Get Started](https://pro.doctoranytime.doctor/en/knowledge/get-started?hsLang=en)
- [Account](https://pro.doctoranytime.doctor/en/knowledge/account?hsLang=en#main-content)

    - [Account Settings](https://pro.doctoranytime.doctor/en/knowledge/account?hsLang=en#account-settings)
    - [Users](https://pro.doctoranytime.doctor/en/knowledge/account?hsLang=en#users)
- [Public profile](https://pro.doctoranytime.doctor/en/knowledge/public-profile?hsLang=en#main-content)

    - [Services and Treatments](https://pro.doctoranytime.doctor/en/knowledge/public-profile?hsLang=en#services-and-treatments)
    - [Promote Profile](https://pro.doctoranytime.doctor/en/knowledge/public-profile?hsLang=en#promote-profile)
- [Practice Management](https://pro.doctoranytime.doctor/en/knowledge/practice-management?hsLang=en#main-content)

    - [Payment Methods](https://pro.doctoranytime.doctor/en/knowledge/practice-management?hsLang=en#payment-methods)
- [Availability Management](https://pro.doctoranytime.doctor/en/knowledge/availability-management?hsLang=en)
- [Agenda](https://pro.doctoranytime.doctor/en/knowledge/agenda?hsLang=en#main-content)

    - [Agenda Settings](https://pro.doctoranytime.doctor/en/knowledge/agenda?hsLang=en#agenda-settings)
- [My Patients](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en#main-content)

    - [Import database](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en#import-database)
    - [Patient restrictions](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en#patient-restrictions)
    - [Reviews](https://pro.doctoranytime.doctor/en/knowledge/my-patients?hsLang=en#reviews)
- [Appointments](https://pro.doctoranytime.doctor/en/knowledge/appointments?hsLang=en)
- [Video consultation](https://pro.doctoranytime.doctor/en/knowledge/video-consultation?hsLang=en#main-content)

    - [Adding a new appointment](https://pro.doctoranytime.doctor/en/knowledge/video-consultation?hsLang=en#adding-a-new-appointment)
    - [Video-Consultation for medical centers](https://pro.doctoranytime.doctor/en/knowledge/video-consultation?hsLang=en#video-consultation-for-medical-centers)
- [Data Security and information management](https://pro.doctoranytime.doctor/en/knowledge/data-security-and-information-management?hsLang=en)
- [Questions and Answers](https://pro.doctoranytime.doctor/en/knowledge/questions-and-answers?hsLang=en)
- [Google My Business](https://pro.doctoranytime.doctor/en/knowledge/google-my-business?hsLang=en)
- [Asychronal Chat with patient](https://pro.doctoranytime.doctor/en/knowledge/asychronal-chat-with-patient?hsLang=en)

[![new logo](https://pro.doctoranytime.doctor/hs-fs/hubfs/new%20logo.png?width=36&height=33&name=new%20logo.png "new logo")](https://pro.doctoranytime.doctor/knowledge?hsLang=en)

Copyright © 2025, Doctoranytime

Copyright © 2025, Doctoranytime