Manage the confirmation type based on the patient’s status (new or existing)
This option allows you to precisely control who can automatically book an appointment, whether they are a new patient or an existing patient.
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Access the Availabilitytab
To begin, click on the Availability tab in the menu at the top of your agenda:

2. For each time slot, click on Edit to access the different settings.

3. Choose the confirmation type
You have two options:
Auto-confirmed for existing patients only
Select this option if you want:
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existing patients to freely book this type of appointment,
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new patients to require manual confirmation from you.

Auto-confirmed for new patients only
Select this option if you want:
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new patients to be automatically accepted for this time slot,
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to keep control (manual confirmation) for patients you already follow.

4. Save your changes
Once you’ve made your selection, don’t forget to save your settings so they are applied immediately.