Skip to content
English - Belgium
  • There are no suggestions because the search field is empty.

Manage the confirmation type based on the patient’s status (new or existing)

This option allows you to precisely control who can automatically book an appointment, whether they are a new patient or an existing patient.

  1. Access the Availabilitytab

To begin, click on the Availability tab in the menu at the top of your agenda:

Capture d’écran 2025-12-11 à 09.26.43

2. For each time slot, click on Edit to access the different settings.

Capture d’écran 2025-12-11 à 09.30.05

3. Choose the confirmation type

You have two options:

Auto-confirmed for existing patients only
Select this option if you want:

  • existing patients to freely book this type of appointment,

  • new patients to require manual confirmation from you.

Capture d’écran 2025-12-15 à 11.39.28

Auto-confirmed for new patients only
Select this option if you want:

  • new patients to be automatically accepted for this time slot,

  • to keep control (manual confirmation) for patients you already follow.

Capture d’écran 2025-12-15 à 11.39.58
4. Save your changes

Once you’ve made your selection, don’t forget to save your settings so they are applied immediately.