---
title: I want to see who cancelled an appointment
description: Would you like to know whether a patient has cancelled appointments in the past, when the cancellations occurred, and who cancelled them? This information is available directly from the patient's profile.
---
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# I want to see who cancelled an appointment
## Would you like to know whether a patient has cancelled appointments in the past, when the cancellations occurred, and who cancelled them? This information is available directly from the patient's profile.
#### How do I view the cancellation history?
- Go to the **Patients** tab.
- Search for the relevant patient using the search bar.
- Open the patient's profile.
- View the appointment history: cancelled appointments are displayed alongside all other appointments. They are simply marked with a red **"Cancelled"** label.
#### What information is displayed?
For each cancelled appointment, you will find:
- The date and time of the originally scheduled appointment.
- The date and time when the appointment was cancelled.
- Who cancelled the appointment: the patient, the secretary or the practitioner.
#### Why is this useful?
This feature allows you to:
- Quickly identify patients who frequently cancel appointments.
- Check whether a cancellation was made by mistake or by an unauthorized person.
- Get an overview of a patient's reliability without having to manually search through the full list of cancelled appointments.
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